Data Deletion Instructions

Last Updated: [2024-11-22]

At My Custom Story, we respect your right to control your personal data. If you would like to delete your data associated with our app, follow the steps below:

1. Delete Data Within the App

You can delete your account and associated data directly through the app:

Open the My Custom Story app.
Navigate to the Settings page.
Select the Delete Account option.
Follow the on-screen prompts to confirm the deletion of your account and data.

2. Revoke Access Through Facebook

If you prefer, you can remove My Custom Story from your Facebook account:

Log in to your Facebook account settings.
Navigate to the Apps and Websites section.
Locate My Custom Story in the list of connected apps.
Click Remove to revoke the app’s access to your account and data.

3. Request Data Deletion via Email

If you encounter any issues or prefer assistance, you can request data deletion via email:

Send an email to support@mycustomstory.com with the subject line: "Data Deletion Request."
Include the following details for verification:
- The email address or account ID associated with your use of My Custom Story.
- A brief description of your request.

4. Processing Timeline

Once we receive your request, we will verify your identity and process the deletion of your data within 30 days. You will receive a confirmation email once the process is complete.

5. Contact Us

For any additional questions or concerns about data deletion, feel free to contact us:

My Custom Story Support Team
Email: support@mycustomstory.com
Website: www.mycustomstory.com